Delivery Schedule

Please see below for estimated delivery times, please note these are a guide only and can be subject to change at anytime. Where possible notice will be given. Please note times are from date of cleared payment.

Please note working days are Mon-Fri only and do not include holidays or weekends. Delays can occur during bad weather.

Ad Mats	28 Days	Dirt Trapper Mats	3-5 Days
Media Mats	28 Days	Custom Made Dirt Trapper Mats	14 Days
Counter Mats	28 Days	Kleenscrape Rubber Mats	5-10 Days
Kleen Thru Plus Anti Fatigue Mats	28 Days	Kleenscrape Logo Mats	5-10 Days
Kushion Koil Anti Fatigue Mats	28 Days	Ortho Tex Anti Fatigue Mats	7 Days
Coir Mats (Plain)	10-14 Days	Dust/Dirt Control Mats (All Colours)	28 Days
Coir Mats (Logo)	10-14 Days	Washable Super Mats	28 Days
Waterhorse Mats (Plain)	10 Days	Brush Mats (Plain)	10-14 Days
Eco Scrape Mats	7 Days	Brush Mats (Logo)	10-14 Days
Jet Print Mats (All Types)	28 Days	Kable Mats	28 Days
Graphic Inlay Mats	10-20 Days	Kleenwave Matting	5 Days
		Water Kooler Mats	7 Days

Days are always given as working days. Timescales for all logo mats given from approval of artwork.
If in doubt please contact us on 08452 26 00 26 or via orders@triedtested.co.uk

UPDATE 8TH DEC 2009 - FREE DELIVERY

WE ARE CURRENTLY OFFERING FREE DELIVERY ON ALL OF OUR MATS. PLEASE NOTE THAT OFFER APPLIES TO UK MAINLAND ORDERS ONLY. AREAS OUTSIDE OF THIS ARE SUBJECT TO A CHARGE, PLEASE CONTACT US IF UNSURE. DELIVERY IS 2-3 WORKING DAYS FROM POINT OF DESPATCH AND NOT ALWAYS FROM POINT OF ORDER. WEEKENDS AND HOLIDAYS ARE NOT WORKING DAYS. APPLIES TO STANDARD SIZE DIRT TRAPPER MATS & MUDSCRAPER MATS ONLY, PLEASE SEE INFO ON PRODUCT PAGES FOR DELIVERY DETAILS FOR OTHER ITEMS.

UPDATE 8TH DEC 2009 - NEXT WORKING DAY DELIVERY

NEXT WORKING DAY DELIVERY IS ONLY AVAILABLE ON STANDARD SIZE/SPECIAL OFFER DIRT TRAPPER MATS AND IS SUBJECT TO THE FOLLOWING - IT IS ONLY AVAILABLE TO UK MAINLAND CUSTOMERS, SOME AREAS IN SCOTLAND WILL TAKE A DAY OR SO LONGER. IT IS NOT AVAILABLE TO CUSTOMERS OUTSIDE OF THESE AREAS. THE ORDER MUST BE PLACED BEFORE 1PM TO GET IT THE NEXT WORKING DAY.

EXAMPLE 1

AN ORDER PLACED BEFORE 1PM ON MONDAY-THURSDAY WILL USUALLY BE RECEIVED BY 6PM THE FOLLOWING DAY.

EXAMPLE 2

AN ORDER PLACED AFTER 1PM ON MONDAY WILL USUALLY BE RECEIVED BY 6PM ON WEDNESDAY. AFTER 1PM ON TUE DELIVERY THUR AND SO ON. HOWEVER ORDERS PLACED AFTER 1PM ON THURSDAY WILL NOT BE DELIVERED UNTIL MONDAY.

EXAMPLE 3

ORDERS PLACED AFTER 1PM FRIDAY WILL NOT BE DELIVERED UNTIL THE FOLLOWING TUESDAY.

WEEKENDS AND HOLIDAYS OR ANY TIME WHEN WE ARE CLOSED ARE NOT WORKING DAYS, PLEASE TAKE THIS INTO ACCOUNT WHEN ORDERING.

CUSTOM CUT DIRT TRAPPER MATS AND ALL COMMERCIAL MATS ARE NOT AVAILABLE ON THE NEXT DAY SERVICE, PLEASE SEE PRODUCT PAGES FOR FURTHER DELIVERY INFO.

PLEASE NOTE THAT UNDER NO CIRCUMSTANCES WILL ANY DELIVERY CHARGES BE REFUNDED SHOULD OUR COURIER/ROYAL MAIL FAIL TO DELIVER ON TIME.

WE WILL ONLY REFUND THE POSTAGE YOU HAVE PAID WHEN WE ARE AT FAULT OR AN ITEM RUNS OUT OF STOCK

NEXT DAY DELIVERY IS NEVER GUARANTEED

(For Custom Cut Dirt Trapper Mats/Commercial Mats please see the product page for delivery times)

You can cancel your order at any time up until it is dispatched by contacting us via phone or email except for CUSTOM CUT MATS AND CUSTOM COMMERCIAL MATS. These cannot be cancelled for any reason.

We use Interlink express/Royal Mail for certain orders that require a signature, if you ask for the parcel to be left without being signed for any compensation claims will be void if the parcel is lost or stolen. We cannot accept any responsibility if you ask us to put a note on your parcel to be left when you are not there.

If you have not received your item with in the time scale shown above you must inform us within 7 working days from the last working day of our delivery schedule. We will then contact our courier or resend your order.

It is the customers responsibility to provide the correct delivery address.